Contact

For Drivers

If you are having issues with a charger and need support or for all general enquiries, please visit:

For Brands

If you’re looking to grow your brand by advertising our charging network, get in touch here:

For Cities

If you’re part of developing a city’s zero emission footprint or interested in bringing our JOLT chargers to your area, get in touch below:

Frequently
Asked
Questions

FAQs

Everyone has the ability to get 7kWh free – daily!

Users are asked to choose their subscription plan during signup- just click 7kWh Free

After the daily free 7kWh, your charging session will be charged based on the charging rate of the area you’re in.

Find out more

We are rolling out free, fast charging stations across New Zealand, starting in Auckland in 2022 and expanding to Wellington and Christchurch.

For the current charging locations, check out the map to navigate to your nearest charger

No matter how you start your charge, make sure to:
  • 1. Turn off your car
  • 2. Start a session via your JOLT app
  • 3. Then plug the connector to your vehicle
There are 3 ways to start your charge:
  • 1. Scan the QR code for your connector (CCS 2 or CHAdeMO)
  • 2. Input the 4 digit connector code (found on the charger) into the app
  • 3. Select the station in the map, then click the connector that is compatible with your car
Need More Help?

Step by step:

  • Download the JOLT app from your iOS or Google Play store
  • Create your account
  • Set up your payment details
  • Verify your phone number and email. If you can’t find the email – please check your junk mailbox!
  • Subscribe to your free daily 7kWh hour

JOLT loves to hear your feedback

Your feedback is valuable and helps improve our products and services.